Text of Allen-Kelly Presentation on No Wrong Door
John Allen
Special Assistant to the Commissioner
NYS Office of Mental Health
Mary Kelly
Assistant Director, Bureau of
Workforce Opportunities
NYS Department of Labor
Thinkbeyondthelabel.com
A collaboration of Medicaid Infrastructure Grants
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Bob’s victories at the office are legendary. Too bad his “victory dance” isn’t a little less legendary.
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· Decision makers --senior executives who influence or determine hiring initiatives
o Secondary target is human resource and hiring managers who implement hiring initiatives
· Small and medium size companies who may be less likely to employ and recruit people with disabilities
o Private sector focus
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1. Raise awareness about the benefits of hiring people with disabilities
2. Drive employers to digital hub where they are able to:
· Become more educated about available resources for employing people with disabilities
· Take ACTION efficiently by connecting directly with the source for qualified candidates.
Image: A hub and spoke graphic shows the flow of information.
Advertising information flows around in a circle: TV, Digital (Online), Outdoor, Newspaper, Magazine. Each one points at a central concept – the DIGITAL HUB (Website).
· Employers tell us NYS’ current “system” doesn’t work for them
· NYS will create a mechanism to present qualified applicants to employers seeking to hire in a timely manner
Image of a press release:
Department of Labor Launches New Job Search Site: Over 84,000+ Jobs Available.
Labor Department Encourages Job Seekers to Find Their Next Job On the New Site and Urges Employers to List Job Openings
Albany, NY (August 10, 2010). To make it easier for job seekers to search for careers, the New York State Department of Labor has launched the New York State Job Bank web site http://laborny.jobs/. There are 84,217 jobs posted on the new site and it continues to grow.
The site offers free services for both job seekers and businesses to speed hiring. Job seekers can post résumés and scan job openings, while businesses can post job openings and view resumes to find qualified candidates.
Image of the introductory page of the NY State Job Bank website. It offers a search by keyword or location, and links for businesses and job seekers.
Image of the NY State Job Bank page for Employers, with links to the services offered:.
After registering the employer can:
· Post jobs
· Manage jobs
· Search resumes
· Manage resume search agents
· Update registration Information
· Update account information
· Free Service - Multiple Ways to Post Jobs that meet needs of employers of all sizes
· Includes New Method/Easiest Option for Posting Jobs – “Indexing”
Automatically have any/all job listings “Indexed” from business’ corporate website
· Job listings are kept up-to-date daily – no manual posting needed
· Significant Benefit which can be used to quickly expand size of the job bank:
o Regular job posting – get a one time job order
o Indexing – get all job orders from that point forward with no future action by the employer
· Unique public/private partnership - Hosted by DEA
· Designed by Employers to meet needs of Employers
· Utilizes advanced technology, highly automated, DEA staff experienced in the online recruiting industry
· Helps employers meet affirmative action objectives and achieve hiring goals:
o for veterans, military job seekers, diverse candidates, disabled job seekers, senior members of the workforce…
· Meets OFCCP requirements
o Performance Analytic Reporting Data
· More Exposure for Job Postings, including:
o Direct connection to diverse pool of candidates served by OS2 participating agencies
o Connection to National Labor Exchange – 47 states
o Free “syndication”– job postings pushed out to over 3,000+ unique and diverse sites
o Search Engine Optimization (SEO)
o Source Code Linked to Applicant Tracking Systems
o Inclusion in “Dot.Jobs” universe
· Create/Update Resumes
· Save Searches, Create/Manage Search Agents
· Links to Other Available Services/info
· Free – No fees
· Simple, easy to us
· Real jobs, good jobs, no spam
· Non-duplicated/fresh job openings
· More Jobs – More Attractive to Employers
· More direct control over content – can react to customer feedback
· Single source of jobs nationwide – 47 participating states
·
Access to “Hidden Job Market” -
employers search on-line for resumes even when no job posted
Need to Encourage Job Seekers to post resumes on-line
·
Search Agents – system searches
for jobs based on your select criteria and notifies you by email
You select how often searches are run and notification of new jobs sent
· NYS will use NYS Department of Labor’s One-Stop Operating System as a platform to create a re-designed employment system to assist with service coordination, development of functional resumes, benefits coordination, data tracking, outcomes reporting and matching employers with qualified employees with disabilities for job openings
New York State is developing a re-designed employment services data system, whereby access to job seekers, employment opportunities, asset accumulation and employment-related services and supports will be available in an organized system responsive to individual business and job seeker needs. This re-designed system will replace the various current silos of employment-related information and fragmented approaches to assist individuals with disabilities find employment through a comprehensive database. The re-designed system will be of considerable benefit to all stakeholders: job seekers, employers, service providers, state agencies, as well as advocates, tax payers and researchers.
· Convert current New York Interagency Supported Employment Report (NYISER) to “OS2” system – OMH, OPWDD, CBVH, ACCES-VR. Will replace NYISER with real-time system.
· Include additional employment programs from those agencies (i.e. PROS)
· Include OASAS and SOFA
· Timeline: Begin training providers how to use “OS2” system – Q1, 2011; “OS2” replaces NYISER – Q2, 2011
… EMPLOYERS?
· Create a central source for accessing qualified applicants for jobs across NYS using a mechanism employers are familiar with and are currently using to list job opportunities
· Eliminate general inquiries from job developers seeking employment opportunities for people with disabilities that have often already been filled
· Pre-match job applicants with disabilities for skills employers seek for individual job functions
· Provide a mechanism to help individuals with disabilities enroll in the Medicaid Buy-In for Working People with Disabilities (MBI-WPD), possibly avoiding health insurance costs for such individuals and minimizing the effects on employers’ risk pools
· Automatically generate tax credit claiming documentation for employers that hire an individual with a disability through the redesigned system
· Allow employers to actively seek out potential applicants with disabilities
· Document affirmative hiring policies and procedures that promote employment of individuals with disabilities as a defense against EEOC allegations
· Skills Matching & Referral Technology (SMART):
o “Reads” a customer’s entire resume
o “Understands:”
§ Unique work history
§ Acquired knowledge, skills and abilities
o Provides Job Leads based on the probability that the customer would be hired for the job.
· SMART does NOT match based on key words
(Image: A cartoon shows an interviewer behind a desk talking to a man in full dress uniform. The caption reads” An impressive resume, General, but remember, department-store security I is different from national security.”
· www.laborny.jobs - already the source of jobs used in SMART technology – plus expanded job leads from “EmployOn” spidered jobs
· SMART technology being expanded to provide additional job seeker tools – resume writer
· DOL plans to create connections to share resumes between OSOS, SMART, and www.laborny.jobs (with job seeker permissions)
… JOB SEEKERS?
· Create a single point of access for all individuals with disabilities that provides assistance in finding employment opportunities and providing access/coordinating necessary supports to succeed on the job
· Coordinate eligibility for financial supports (i.e. MBI-WPD) and other (i.e. educational, vocational, rehabilitation) supports; assist with documentation requirements
· Assess the skills of individual job seekers and develop a functional resume
· Immediately link individual job seekers’ skills and desires to available jobs and notify as new jobs become available
… SERVICE PROVIDERS?
· Centralize all employment service information for individuals, allowing for coordination of multiple supports
· Access to entitlements screening and eligibility criteria, including documentation requirements
· Create job matches for individual job seekers and allow job developers to focus on assisting job seekers with interview preparation, coordinating job supports
· Fulfill certain duplicative reporting requirements through a single system that meets reporting requirements for multiple state agencies
· Automatically generate Employment Network claiming documentation to support Ticket To Work claims
· Eliminate need for manual data entry through new ability to upload/download information from existing provider data systems
· Automatically notify providers of job openings suitably matched to individuals they are serving
· Allow providers to run reports on their agency’s/employees performance, outcomes, etc.
Customer Detail Screen, showing the “General Info” tab for a hypothetical User. There are fields for Customer data,including identifiers, demographic information and contact information, and fields for the customer assignment.
Customer Service History screen for a hypothetical user, listing each service option, the date, Staff member involved, Agency involved, and office involved. User can check boxes for the services provided.
… STATE AGENCIES?
· Maximize provider resources and enable provider networks to coordinate care and services
· Obtain precise baseline employment data across all disabilities
· Track individual, provider and agency outcomes and progress using reliable sources, including wage record information
… ADVOCATES, TAX PAYERS, AND RESEARCHERS?
· Build on an existing, integrated system that has already been implemented, tried and tested
· Accountability for outcomes across all government systems related to employment
· Maximize state/public assets and resources to promote economic growth, inclusive of individuals with disabilities
· Measure the success of individual employment initiatives and identify “promising practices”
Slide 35: Sample Reports “OS2” Will Be Able to Generate (Introduction to a series of screenshots)
Note that all these screenshots are samples, filled with placeholder data. Descriptions will be of the general shape of each report
Slide 36: Sample Report: Employment Report
Image from a report generated for a sample employment services agency for jobs held during 2009. Columns in the report include Name of participant, Primary Disability, State Agency, Ocupation Category, Job Placement Date, Job termination Date, Wage, weekly hours, and wages paid by.
Columns show the specific employment agency’s performance, with average hourly wages in 2009 for four different categories of disabilities. A second set of columns shows the average for all providers, so the sample agency can see how their performance compares.
Image from a report generated for a sample employment services agency for jobs held on 12/31/2009. Columns list occupation category, number of jobs, average wage rate, and weekly hours.
Columns show the specific agency’s average days from intake to placement for five different categories of disability. Separate bars show the average for all providers.
This report has columns for the Name of participant, Primary Disability, State Agency, Service Date, Service/Activity Description, and Duration.
This is a sample of a pie chart that can be created. The chart shows the occupation categories (Clerical, Cosmetology, Food prep, Sales) for the jobs held in 2009 by people placed by the sample agency
This sample Report has columns for: Name of Participant, Primary Disability, State Agency, Staff Member Assigned, and Latest Service Date.
This sample pie chart shows the reasons for program termination (Dissatisfaction, Medical/Health, Behavioral, Moved, Transportation, Financial Disincentive) for people placed by the sample agency.
This report has columns for: name of Participant, primary disability, state agency, occupation category, job placement date, job termination date, wage, weekly hours, years, months, and days.
This pie chart shows the age of the consumers served by the sample agency, divided into categories (under 20, 20-29, 30-39, 40-49, 50-59, 60 and over)
This report has the following columns: Name of Participant, Primary disability, State agency, occupation category, Job placement date, wage, and weekly hours
This sample chart shows bars comparing the hourly wage, by disability, in 2009 and 2010 for the sample agency.
End of presentation