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Disability Service Provider Online Tutorial

Welcome to the online learning program for disability service providers. This program takes about two hours to complete.

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Disability Service Provider Tutorial Contents

This tutorial consists of the following ten sections:

  1. Are you ready for the workforce of tomorrow?
  2. Communicate vividly & powerfully
  3. Build trust through connection
  4. Find proactive hiring strategies
  5. Add value; get the word out
  6. Know the business; know the work
  7. Find "jobs" everywhere
  8. The 3 P's of reasonable accommodation: performance, productivity and preventing turnover
  9. Getting Creative: Innovative practices for a disability-inclusive workforce
  10. See a person, not a placement

Each section contains the following four parts:

  1. Why this? Why now? An overview of trends and emerging issues.
  2. Assess yourself. A tool to assess your organization's practices
  3. Getting farther along the road: Consider these strategies
  4. Resources



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TDD: 1-877-671-6844

Partnering Organizations

New York State Office of Mental Health Burton Blatt Institute Employment and Disability Institute